Qualifications and Skills

• Effective customer service skills to ensure client satisfaction and address their concerns promptly.
• Strong organization skills to manage multiple tasks efficiently in a fast-paced environment.
• Excellent multitasking ability to handle various administrative tasks and prioritize them accordingly.
• Strong problem-solving skills to identify issues quickly and propose practical solutions.
• Time management skills are crucial in meeting deadlines and managing workload efficiently.
• Professional demeanor and appearance to represent the company and its values effectively.
• Understanding of front office operations and ability to perform related tasks smoothly and efficiently.
• Communication (Mandatory skill) to interact with clients and colleagues effectively and clearly.

Roles and Responsibilities

• Greet and assist visitors, ensuring they have a positive experience when entering the office.
• Manage incoming calls and emails, directing them to the appropriate departments or personnel.
• Maintain and organize the front desk area, ensuring a clean and professional appearance.
• Coordinate with internal departments to ensure smooth flow of information and communication.
• Schedule appointments and manage calendars for management and internal meetings.
• Handle client and vendor inquiries, providing accurate information or redirecting them as needed.
• Ensure confidentiality and security of all information and documents handled at the front office.
• Assist in administrative tasks and any other duties assigned by the management as required.