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Customer Relation Executive(CRE) for Heathcare

Ernakulam
Cochin
Full-Time
Mid-Level: 4 to 6 years
Posted on Dec 02 2024

About the Job

Skills

Communication Skills
Customer Relationship Management (CRM)
Problem-Solving
Interpersonal Skills
Sales Skills
Time Management
Adaptability
Customer Service


Customer Relation Executive (CRE) for Healthcare


Qualifications and Skills

  • Any Degree with minimum 4 years of experience in healthcare industry
  • Proven ability to build strong relationships with healthcare professionals and clients.
  • Strong communication skills to effectively convey information and engage in active listening.
  • Ability to solve complex problems creatively and efficiently.
  • Excellent interpersonal skills to interact positively with diverse individuals within healthcare settings.
  • Sales skills to identify potential opportunities and drive growth in healthcare services.
  • Time management skills to prioritize tasks and meet deadlines effectively.
  • Adaptability to adjust to changing conditions and customer requirements in the healthcare sector.
  • Solid understanding of customer relationship management (CRM) systems and customer service principles.


Roles and Responsibilities

  • Develop and maintain strong relationships with healthcare clients to understand their needs and provide tailored solutions.
  • Manage all aspects of customer interactions, ensuring a positive and productive experience.
  • Identify and resolve client concerns promptly by liaising between the client and relevant departments.
  • Implement strategies to enhance customer satisfaction and loyalty towards healthcare services offered.
  • Work closely with sales teams to drive business growth and achieve healthcare targets.
  • Prepare regular reports on customer feedback, trends, and areas of improvement.
  • Organize and participate in meetings to facilitate smooth operations and address customer queries.
  • Stay updated with industry trends and best practices to optimize customer relations strategies.

About the company

Jobstars HR Solutions Pvt Ltd , an Impeccable Placement Platform | HR Service Provider | Career Advisor | Corporate Trainer Jobstars India started in 2003 initially with a vision of easing the process of getting a job for anyone and everyone. We have successfully completed more than 18 years in this industry, satisfactorily placing more than 25000 job needy candidates across various verticals. ...Show More

Industry

Staffing & Recruiting

Company Size

10-50 Employees

Headquarter

Kochi

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