Role: Customer Support Executive

Number of vacancies: 100

Work mode: Work From Office

Work location: Shivaji Nagar, Bengaluru, Karnataka.

Experience required: 0 - 3 Years

Education Qualification: Graduate

Salary: Up to ₹22000 CTC Per Month + ₹3894 Quarterly Bonus

Responsibilities:

• Respond to customer inquiries promptly and professionally through phone, chat, and email.
• Troubleshoot and resolve customer issues efficiently and effectively.
• Provide accurate information and guidance on our products and services.
• Escalate complex issues to the appropriate team members as needed.
• Document customer interactions and maintain accurate records.
• Contribute to a positive and supportive team environment.

Requirements:

• Excellent communication and interpersonal skills in English and Hindi (both written and verbal).
• Active listening skills and the ability to understand customer needs.
• Problem-solving and critical thinking skills.
• Strong computer literacy and proficiency in relevant software.
• Graduate degree (any discipline).
• Ability to work independently and as part of a team.
• Positive attitude and a willingness to learn.

Week Holiday: 1 rotational off

Work Schedule: Day Shift

Number of working days: 6 days

Work Timings:

For Female Candidates: Any 9 hours between 7 AM to 8 PM

For Male Candidates: Any 9 hours between 7 AM to 12 AM

Interview Process: Telephonic and face-to-face interviews.

Notice people: Immediate Joiners only