Customer Support Executive

4

Applications

Bengaluru
Full-Time
Fresher: Less than 1 year
3L - 3L (Per Year)
Posted on Mar 05 2024

Not Accepting Applications

About the Job

Skills

Hindi
English
Excellent Communication Skills
Resolving Issues
Respond to customer inquiries
Active Listening

Role: Customer Support Executive

Number of vacancies: 100

Work mode: Work From Office

Work location: Shivaji Nagar, Bengaluru, Karnataka.

Experience required: 0 - 3 Years

Education Qualification: Graduate

Salary: Up to ₹22000 CTC Per Month + ₹3894 Quarterly Bonus


Responsibilities:

  • Respond to customer inquiries promptly and professionally through phone, chat, and email.
  • Troubleshoot and resolve customer issues efficiently and effectively.
  • Provide accurate information and guidance on our products and services.
  • Escalate complex issues to the appropriate team members as needed.
  • Document customer interactions and maintain accurate records.
  • Contribute to a positive and supportive team environment.


Requirements:

  • Excellent communication and interpersonal skills in English and Hindi (both written and verbal).
  • Active listening skills and the ability to understand customer needs.
  • Problem-solving and critical thinking skills.
  • Strong computer literacy and proficiency in relevant software.
  • Graduate degree (any discipline).
  • Ability to work independently and as part of a team.
  • Positive attitude and a willingness to learn.


Week Holiday: 1 rotational off

Work Schedule: Day Shift

Number of working days: 6 days


Work Timings:

For Female Candidates: Any 9 hours between 7 AM to 8 PM

For Male Candidates: Any 9 hours between 7 AM to 12 AM


Interview Process: Telephonic and face-to-face interviews.

Notice people: Immediate Joiners only

About the company

Welcome to Job Nexus India - 'Bridging Talent with Opportunities'. We are a dedicated platform committed to connecting job seekers with potential employers, fostering a community that thrives on mutual growth and success. At Job Nexus India, we specialize in connecting top talent with leading companies. As a trusted partner, we deliver tailored recruitment solutions to source, screen, and submi ...Show More

Industry

Staffing and Recruiting

Company Size

2-10 Employees

Headquarter

Bangalore, Karnataka

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