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Customer Support Executive
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Customer Support Executive4
Applications
4
Applications
Bengaluru
Full-Time
Fresher: Less than 1 year
₹ 2.5L - ₹ 2.6L (Per Year)
Posted on Mar 05 2024
Not Accepting Applications
About the Job
Skills
Hindi
English
Excellent Communication Skills
Resolving Issues
Respond to customer inquiries
Active Listening
Role: Customer Support Executive
Number of vacancies: 100
Work mode: Work From Office
Work location: Shivaji Nagar, Bengaluru, Karnataka.
Experience required: 0 - 3 Years
Education Qualification: Graduate
Salary: Up to ₹22000 CTC Per Month + ₹3894 Quarterly Bonus
Responsibilities:
- Respond to customer inquiries promptly and professionally through phone, chat, and email.
- Troubleshoot and resolve customer issues efficiently and effectively.
- Provide accurate information and guidance on our products and services.
- Escalate complex issues to the appropriate team members as needed.
- Document customer interactions and maintain accurate records.
- Contribute to a positive and supportive team environment.
Requirements:
- Excellent communication and interpersonal skills in English and Hindi (both written and verbal).
- Active listening skills and the ability to understand customer needs.
- Problem-solving and critical thinking skills.
- Strong computer literacy and proficiency in relevant software.
- Graduate degree (any discipline).
- Ability to work independently and as part of a team.
- Positive attitude and a willingness to learn.
Week Holiday: 1 rotational off
Work Schedule: Day Shift
Number of working days: 6 days
Work Timings:
For Female Candidates: Any 9 hours between 7 AM to 8 PM
For Male Candidates: Any 9 hours between 7 AM to 12 AM
Interview Process: Telephonic and face-to-face interviews.
Notice people: Immediate Joiners only
About the company
Welcome to Job Nexus India - 'Bridging Talent with Opportunities'. We are a dedicated platform committed to connecting job seekers with potential employers, fostering a community that thrives on mutual growth and success.
At Job Nexus India, we specialize in connecting top talent with leading companies. As a trusted partner, we deliver tailored recruitment solutions to source, screen, and submi ...Show More
Welcome to Job Nexus India - 'Bridging Talent with Opportunities'. We are a dedicated platform committed to connecting job seekers with potential employers, fostering a community that thrives on mutual growth and success.
At Job Nexus India, we specialize in connecting top talent with leading companies. As a trusted partner, we deliver tailored recruitment solutions to source, screen, and submit qualified candidates, driving the growth and success of our client organizations.
Our mission is to streamline the job search process, making it more efficient and less daunting for candidates. We understand the challenges of job hunting and aim to alleviate them by providing a curated selection of job opportunities from various industries.
In our pursuit to create a supportive ecosystem for job seekers, we have established dedicated WhatsApp and Telegram groups. These platforms serve as interactive forums where job seekers can engage, share opportunities, and support each other in their job search journey.
At Job Nexus India, we believe in the power of community and collaboration. We are not just about connecting individuals to jobs; we are about building relationships, fostering growth, and empowering individuals to achieve their career goals.
Join us in our mission to bridge talent with opportunities and transform the job search experience. Together, we can create a vibrant community that supports, uplifts, and propels each member towards their career aspirations. ...Show Less
Industry
Staffing and Recruiting
Company Size
2-10 Employees
Headquarter
Bangalore, Karnataka