Company Overview

JobFinderHr Consulting is a recruitment company that specializes in providing all levels of profiles for various industries. Our expertise lies in INTERNATIONAL BPO sectors. With a strong client base and a team of dedicated professionals, we strive to deliver exceptional recruitment services.

Job Overview

We are seeking a Junior International Debt Collection Agent to join our team at JobFinderHr Consulting. As part of our BPO specialization, you will be responsible for managing international debt collection processes. This is a full-time position based in Mumbai Suburban, Maharashtra, India.

Qualifications and Skills

• 1-3 years of experience in international debt collection or a related field
• Fluency in English, both written and verbal
• Strong computer knowledge, including proficiency in MS Office
• Excellent communication skills, especially in fluent English
• Experience in voice process and international BPO
• Knowledge of debt collection laws and regulations
• Ability to work under pressure and meet deadlines
• Attention to detail and strong organizational skills
• Negotiation and problem-solving abilities

Roles and Responsibilities

• Contacting international debtors to negotiate payment arrangements
• Monitoring and tracking invoices and outstanding debts
• Providing excellent customer service to debtors and resolving any issues or concerns
• Preparing reports on debt collection activities and progress
• Adhering to legal and ethical debt collection practices
• Maintaining accurate and up-to-date debtor records
• Collaborating with internal teams to ensure timely debt recovery
• Managing multiple debt collection cases simultaneously
• Meeting monthly and quarterly targets for debt recovery