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Customer Service Representative

Bangalore
Full-Time
Junior (1 to 3 years)
10L - 1Cr (Per Year)
Posted on Oct 12 2022

About the Job

Skills

HYBRID WORK MODEL – BENGALURU CANDIDATES ONLY


Applications will be accepted ONLY from Candidates residing in Bengaluru  


Position: Customer Experience Executive (Customer Service - Inbound Voice) - Blended Process voice/emails/chats – You will have to handle ALL of these.


Budget: Max Salary up to 38k Gross basis last drawn plus 1k WiFi reimbursement as well as Mediclaim & many other employee benefits


Shift:

Day shift: Any 9 hrs shift:

9:00 a.m. to 6:00 p.m.

OR

10:00 a.m. to 7:00 p.m.

OR

11:00 a.m. to 8:00 p.m.(Night shift also applicable for guys)

Any one rotational week-off 


JD & Requirements

°HSC with minimum 1+ year experience in a contact centre/BPO in an inbound voice process (Must)

°Excellent English Communication Skills both written and verbal is must along

°Also good spoken Hindi

°Ability to understand customers queries and grievances and provide appropriate resolution

°Good interpersonal skills


AGE LIMIT: 40 YRS

 

Interview Process


1. HR Round – Basic Screening

2. Group Discussion – Google Meet (VC)

3. Online Grammar Test

4. Ops Round with Manager / DGM

 

Laptop will be provided by company however for the 1st week you will need to arrange for one until the official one is delivered to you


Looking for immediate joiners & batch date is 11th of October 2022


If interested,


  • Please contact 8369212201

About the company

Reruitmement for BPO's Edtech's Banking's etc

Company Size

51-200 Employees

Headquarter

Mumbai

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