No. of Vacancy: 20+

Requirement: Technical Sales Requirement

Position: Tele Sales

Job Profile: US Process Technical Sales

Qualification: Graduation with fluent English communication skill

Salary: 35k – 40k, Per Month

About Us:

Diam Resources Pvt. Ltd. is a leading Technical Sales company dedicated to delivering exceptional services to our clients. We are currently seeking a US Process Specialist to join our team and contribute to the success of our US-based operations.

Job Description:

As a US Process Specialist at [Your Company Name], you will play a critical role in ensuring the smooth and efficient execution of various business processes related to our US operations. You will be responsible for handling a range of tasks that may include data analysis, document processing, customer support, and other related functions, depending on the specific needs of the company.

Key Responsibilities:

1. Process Execution: Execute and manage various business processes specific to our US operations, ensuring accuracy and efficiency.
2. Data Analysis: Analyze data to identify trends, patterns, and insights that can inform decision-making and process improvement.
3. Documentation: Prepare, review, and process documents, contracts, reports, or other relevant materials.
4. Customer Support: Provide support to clients and customers via phone, email, or other communication channels, addressing inquiries and resolving issues.
5. Compliance: Ensure all processes adhere to relevant legal and regulatory requirements, including data protection and privacy regulations.
6. Reporting: Generate reports and documentation as required, summarizing process performance and outcomes.
7. Process Improvement: Continuously assess processes for efficiency and effectiveness, recommending and implementing improvements as needed.
8. Team Collaboration: Collaborate with cross-functional teams to meet project goals and objectives.
9. Quality Assurance: Maintain a high level of quality and accuracy in all tasks and deliverables.
10. Training: Participate in training and onboarding activities for new team members as required.

Requirements:

1. Bachelor's Degree: A bachelor's degree in a relevant field is preferred.
2. Previous Experience: Prior experience in business process outsourcing, operations support, or a related field is an advantage.
3. Analytical Skills: Strong analytical and problem-solving abilities to interpret data and make informed decisions.
4. Attention to Detail: Exceptional attention to detail, ensuring accuracy in all tasks.
5. Communication Skills: Excellent verbal and written communication skills for client interaction and internal reporting.
6. Multitasking: Ability to manage and prioritize multiple tasks simultaneously.
7. Adaptability: Flexibility to adapt to changing processes and tasks as needed.
8. Technology Proficiency: Familiarity with relevant software and tools for data analysis and documentation.
9. Compliance Knowledge: Understanding of US regulatory and compliance requirements (e.g., GDPR, HIPAA, etc.).
10. Team Player: Collaborative attitude and a willingness to work in a team-oriented environment.