Company Overview

JK Tech World is a dedicated software training institute renowned for providing quality training and placement assistance. With a small and dynamic team of 2-10 employees, we are based in Bangalore and serve the Information Technology and Services industry. For more insights, visit our website at JK Tech World.

Job Overview

We are seeking a motivated and optimistic Female Tele Caller fluent in Telugu to join our team on a freelance basis. This role is remote and is ideal for a fresher based in Hyderabad. The position requires strong communication skills to effectively engage with clients and potential customers over the phone.

Qualifications and Skills

• Fluency in Telugu to communicate effectively with clients and colleagues.
• Excellent communication skills (Mandatory skill) for clear and efficient interaction.
• Customer service experience (Mandatory skill) to ensure high levels of client satisfaction.
• Sales skills (Mandatory skill) to effectively promote services and close deals.
• Understanding of telephone etiquette to maintain professionalism over the phone.
• Problem-solving abilities to address client queries and provide solutions efficiently.
• Strong time management to handle multiple calls and tasks within tight deadlines.
• Keen attention to detail to ensure accurate information handling and record-keeping.

Roles and Responsibilities

• Contact potential or existing customers to inform them about our services.
• Respond to inquiries and resolve any customer grievances promptly and effectively.
• Engage positively with clients to build relationships and encourage continued patronage.
• Maintain and update customer database with detailed and correct information.
• Achieve sales targets and outcomes within the schedule, assisting in business growth.
• Follow scripts and procedures provided to ensure consistency in service delivery.
• Participate in team meetings and suggest improvements where necessary for optimizing processes.