Company Overview

Jio is at the forefront of India's telecommunications sector with over 400 million customers. We offer extensive digital applications and services for both B2C and B2B markets. Our expertise spans 5G solutions, AI/ML platforms, and cloud-native infrastructures. With headquarters in Navi Mumbai, our team of 51-200 employees thrives on innovation in the Media & Telecommunications industry. For more information, visit our website at http://jio.com/platforms.

Job Overview

We are seeking a Junior Technical Writer to join our team in Bangalore on a full-time basis. This role involves creating and maintaining documentation for various technical processes and tools, contributing to the success of our cutting-edge solutions. The ideal candidate will bring enthusiasm and attention to detail, enhancing our product documentation with their technical expertise.

Qualifications and Skills

• Proficient in API documentation with the ability to understand and convey complex information to diverse audiences.
• Experience with Adobe Acrobat for editing and formatting documentation in a professional manner.
• Strong understanding of system operations and their impact on overall network performance and reliability.
• Knowledge of databases, including querying and structure, to effectively document technical specifications.
• Aptitude in UI documentation, ensuring clarity and user-friendliness for system users.
• Capable of creating and interpreting technical diagrams to support documentation with clear visual aids.
• Exceptional written communication skills, ensuring technical accuracy and ease of understanding.
• Detail-oriented with a strong ability to manage multiple tasks and deliver high-quality documentation on time.

Roles and Responsibilities

• Create, update, and manage technical documentation for internal and external stakeholders.
• Collaborate with engineering and product teams to gather and interpret technical information.
• Ensure documentation complies with industry standards and best practices for technical writing.
• Develop API documentation that is comprehensive and clear for end users and developers.
• Review and edit content from other technical team members to ensure consistency and accuracy.
• Maintain up-to-date knowledge of product and solution changes to ensure documentation remains current.
• Assist in user training sessions and develop material to support these efforts.
• Participate in peer reviews and provide constructive feedback to enhance documentation quality.