• SMB Account Manager Role.

Experience Required

7 - 12 years (must have at least 5 years’ experience in corporate sale or, account management role of any industry).

Education Required

Any Graduation (MBA preferred)

Skills and Competencies

1. Negotiation Skills - Ability to sell in competitive market, environment,

2. Analytical Skill - Ability to analyse data/situation to gather, insights,

3. Communication Skills - Ability to convey thoughts effectively,

4. Dealing Ambiguity - Ability to complete a project/task on a strict, deadline with little direction,

5. Leadership Skills - Ownership Mindset

Job Description

1. Acquire customers and achieve the targets given for the allocated, accounts. Responsible to acquire Enterprise customers by building a, thorough understanding of key customer needs and requirements,

2. Play an integral part in generating new sales that will turn into, long lasting relationships,

3. Expand the relationships with existing customers by continuously, proposing solutions that meet their objectives,

4. Collaborate with the Solutioning team to provide the products and, services and ensure timely delivery to customers,

5. Maintain hygiene and control escalation matrix for customer, complaints resolution,

6. Follow internal processes to ensure the end to end sales cycle and, meeting account metrics,

7. Cloud and SaaS selling experience is preferable,

8. Create Customer profile as per the template for each account, assigned,

9. Building & Nurturing Account focused relationship: Prior experience, of account management

1.     New Account Acquisition - Hunting Profile.

2.     Corporate sales background,B2B Sales, Enteprise Sales

3.     Preferably from Telecom, IT, ITES, SAAS, or SI Industry.