Unique Job Role (UJR):

Shift lead Idc Facilities (ISP+OSP)

Reporting to (Position): Lead ISP/OSP

Level and Grade:  

Reported by (no. of people): 20 + people

Business Unit: IDC Function: IDC- Facility Management

Job Mandate (To be used for SELECTION INTERVIEWS)

Incident management, Problem management, Change management, Performance management, Capacity management, Configuration & availability management activities, Escalation Handling, Team management, O&M of Utility equipment, Experience in mission critical Facilities Key Responsibilities • Responsible for management of power design, delivery and installation, HVAC systems’ operation, security and service delivery

• Responsible for the Utility management of mission-critical Data Center Facility.

• Responsible for managing the overall quality and service of the operation and maintenance of multiple critical facility infrastructure systems in accordance with company's policies and procedures.

• Provide consistent leadership and support through planning, communicating, and managing a team of managers and professionals responsible to deliver data center facility services.

• Delivery of quality and consistent services and support as established by the organisation, while satisfying unique local requirements, managing issue resolution and ensuring proper performance reporting of key metrics.

• Communicate the status of the operation process with senior management.

• Work with management to coordinate projects, manage capacity and optimize safety, performance, reliability and efficiency.

• Develop, implement and manage maintenance plan schedules and processes.

• Ensure compliance with regulations and directives of regulatory agencies.

• Coordinate the development, and build-out of the Data Centre; Manage environmental resources, power distribution, safety, security, physical layout, cabling, racking and monitoring of data center equipment.

• Maintenance budget & cost control (CAPEX & OPEX)

• Materials Management

• Assist in vendor selections, Contracts Management, and manage vendor service level agreement performance; Coordinate equipment vendor access for site service calls and supervise vendor on site activities

• Supervise facility technicians, sub-contractors and any other contracted vendors ensuring that all work is performed according to established practices and procedures.

• Manage data center documentation including equipment inventory, engineering drawings, as-built drawings, architecture and other documents.

• 24x7 availability as escalation point for data center facility issues.

• Technical Responsibilities include installation, commissioning, management & Operations of Electrical systems , Emergency Diesel Generator sets, Dynamic rotary UPS system (DRUPS) & Static UPS, Battery Banks, Battery Chargers, Various control system on DG and DRUPS sets, HT & LT Panels, PCC Panels, MCC Panels, Power Distribution panels, control system of power panels, Power & Lighting distribution Boards, Protective relays and protection Systems, Transformers, HT / LT switch gears, BMS System, HVAC System - PACs, Water cooled Centrifugal/Screw Chiller, Primary pumps, Secondary Pumps, Cooling water Pumps, Cooling Tower fans, Motorized control valves, Exhaust Fans, Fresh Air Fans, AHUs, etc.

Educational Qualifications

Please mention minimum grade/percentage, if over and above organizational guidelines, as well as names of institutes, if applicable) • Degree in Electrical/Mechanical engineering Years of Experience (minimum & maximum) 5 to 10 years What are the organizations that the candidate should have worked for?

(Indicate which criteria are mandatory) projects implementation, Operations and management preferably in data centers, IT parks, large mission-critical facilities in IT/Telecom or Experience in Utilities field in petrochemical plants     What are the nature and scope of responsibilities the candidate should have handled?

(Indicate which criteria are mandatory) Good technical knowledge & Leadership skills Large scale operations Team Management Day to day O&M jobs, incident management, Change Management, Escalation Work flow management Knowledge & Skills (Indicate which criteria are mandatory) Good technical knowledge in Electrical & Mechanical engineering Awareness of BMS/DCIM Ability to work independently Strong Leadership & communication skills Knowledge of ISO/Compliance/Certification