Service Delivery Head
Service Delivery Head
1253
Applications
Pune
Mumbai
Full-Time
Executive: 10 to 30 years
Posted on Mar 18 2025
Not Accepting Applications
About the Job
Skills
ITIL Framework
Agile Methodologies
Project Management (PMP/PRINCE2)
Cloud Services Management
Stakeholder Management
Lean Six Sigma
Vendor Management
Data Analytics and Reporting
- Service Delivery Planning and Execution:
- Develop and implement service delivery plans, ensuring services are delivered on time and within budget.
- Resource Management:
- Allocate and manage resources effectively, including personnel, budget, and technology, to support service delivery.
- Performance Monitoring and Improvement:
- Track service performance metrics, identify areas for improvement, and implement strategies to enhance service quality and efficiency.
- Team Leadership and Development:
- Lead and motivate the service delivery team, providing guidance, coaching, and training to enhance skills and performance.
About the company
We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a com ...Show More
We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a complete 5G Core Network, AI/ML ATOM platform for 4G/5G, MANO for cloud CNF orchestration, ACI for cloud infrastructure deployment as well as the Cloud-native OSS Platforms. In addition to these core platforms, we have also created our own cloud-native probing solutions for radio and core networks, simplifying network debugging and not requiring any systems integration with probe providers. To enable a SAAS-based model, JPL has also developed a sophisticated array of BSS solutions. The entire product line is cloud native and can be deployed either on a public cloud or a private cloud. ...Show Less
Industry
Media & Telecommunication...
Company Size
10001+ Employees
Headquarter
Navi Mumbai, Maharashtra
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