Company Overview

We are the force behind the meteoric rise of India's leading telecom operator Jio with 400 Million+ customers. In addition to this, we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale, and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). Our headquarters are located in Navi Mumbai, Maharashtra, and we belong to the Media & Telecommunications industry. Visit our website at http://jio.com/platforms.

Job Overview

We are seeking a mid-level Office Administrator to join our dynamic team in Navi Mumbai. This is a full-time position that requires expertise in organizational skills, communication skills, and customer service. The ideal candidate will be highly motivated and capable of handling various administrative tasks efficiently.

Qualifications and Skills (Telecom background preferred)

• Organizational skills (Mandatory skill) - Proven ability to manage office operations and maintain organizational systems.
• Communication skills (Mandatory skill) - Excellent verbal and written communication skills for effective interaction with staff and clients.
• Customer service (Mandatory skill) - Strong customer service skills to manage client inquiries and provide assistance.
• Time management - Ability to prioritize tasks and manage time effectively to meet deadlines.
• Attention to detail - High levels of accuracy and attention to detail in documentation and administrative tasks.
• Problem-solving - Strong problem-solving skills to handle administrative issues as they arise.
• Computer proficiency - Proficient in Microsoft Office Suite and other relevant software applications.
• Multitasking - Ability to handle multiple tasks simultaneously and work in a fast-paced environment.

Roles and Responsibilities

• Manage office supplies inventory and place orders when necessary.
• Coordinate office activities and operations to secure efficiency and compliance to company policies.
• Supervise administrative staff and divide responsibilities to ensure performance.
• Handle phone calls, emails, and correspondence, and direct them to appropriate personnel.
• Support budgeting and bookkeeping procedures.
• Create and update records and databases with personnel, financial, and other data.
• Submit timely reports and prepare presentations as assigned.
• Assist colleagues whenever necessary to ensure the smooth operation of the office.