L2 Support Role _ Genesys
L2 Support Role _ Genesys29
Applications
29
Applications
Mumbai
Contract
Mid-Level: 5 to 8 years
₹ 4L - ₹ 9L (Per Year)
Posted on Jul 22 2024
About the Job
Skills
genesys
IVR
Contact Center Genesys
Genesys Framework
Call Center Technology
Scripting
About the company
We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a com ...Show More
We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a complete 5G Core Network, AI/ML ATOM platform for 4G/5G, MANO for cloud CNF orchestration, ACI for cloud infrastructure deployment as well as the Cloud-native OSS Platforms. In addition to these core platforms, we have also created our own cloud-native probing solutions for radio and core networks, simplifying network debugging and not requiring any systems integration with probe providers. To enable a SAAS-based model, JPL has also developed a sophisticated array of BSS solutions. The entire product line is cloud native and can be deployed either on a public cloud or a private cloud. ...Show Less
Industry
Media & Telecommunication...
Company Size
51-200 Employees
Headquarter
Navi Mumbai, Maharashtra
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