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Home Connect Master Supervisor

Vadodara
Full-Time
Senior: 5 to 8 years
3L - 5L (Per Year)
Posted on Mar 12 2025

About the Job

Skills

FTTX
fault rectification
Team Management
troubleshooting
Networking
Fiber Optics

1. Drive home connect and care operations in the assigned territory.

2. Source and train technicians by teeing up with target colleges.

3. Conduct classroom and on the job trainings for technicians.

4. Mentor and guide technicians to enhance productivity.

5. Ensure zero defect execution of home connect activity.

6. Drive home connect installation and fault repair related SLA.

7. Ensure customer satisfaction.

8. Ensure adherence to processes as per company defined SLAs.

About the company

We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a com ...Show More

Industry

Media & Telecommunication...

Company Size

10001+ Employees

Headquarter

Navi Mumbai, Maharashtra

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