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CloudXP Operations - L2

Guwahati
Full-Time
Mid-Level: 4 to 9 years
Posted on Jan 06 2025

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About the Job

Skills

Linux / Windows operating systems
AppDynamics
public and private cloud technologies
SQL
grafana
Infrastructure/Application debugging

Company Overview

Jio is a pioneering force in India's telecommunications industry, boasting over 400 million customers. Specializing in digital apps and services, Jio offers comprehensive end-to-end 5G solutions and cloud-native OSS platforms. With expertise in both B2C and B2B solutions, Jio aims to simplify network operations. Headquartered in Navi Mumbai, Maharashtra, Jio belongs to the Media & Telecommunications industry. Visit our website at jio.com/platforms.


Job Overview

We seek a CloudXP Operations L2 professional to join our team in Guwahati. This full-time, mid-level position requires a minimum of 4 years of work experience. The ideal candidate will possess strong technical skills in cloud and infrastructure technologies, with a focus on operational excellence in both public and private cloud environments.


Qualifications and Skills

  • Proficiency in SQL to manage and manipulate large data sets with an aptitude for performance optimization techniques.
  • Strong knowledge of Linux and Windows operating systems, understanding their management, configuration, and troubleshooting.
  • Experience with AppDynamics for application performance monitoring to ensure application stability and performance.
  • Knowledge of Grafana to create informative dashboards for visualizing data and system metrics effectively.
  • Ability to debug infrastructure and application issues, leveraging analytical skills to identify root causes effectively.
  • Familiarity with public and private cloud technologies, understanding their architecture, services, and deployment strategies.
  • Understanding of cloud-native environments, including container orchestration platforms such as Kubernetes or similar.
  • Excellent problem-solving skills with the ability to handle complex technical issues within a dynamic work environment.


Roles and Responsibilities

  • Manage and maintain cloud infrastructure, ensuring optimal performance and availability of services.
  • Monitor application health using AppDynamics, identifying and addressing any performance trends or issues promptly.
  • Create and maintain Grafana dashboards, providing clear visualization of system health and application metrics.
  • Troubleshoot and resolve complex technical issues in Linux/Windows operating systems and cloud-native environments.
  • Collaborate with cross-functional teams to coordinate the deployment and operation of cloud applications.
  • Develop scripts and automation tools to enhance operational efficiency and reduce manual intervention.
  • Maintain security and compliance protocols within cloud deployments, ensuring data protection standards.
  • Participate in 24/7 on-call rotation to provide rapid response to critical system alerts and incidents.

About the company

We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a com ...Show More

Industry

Media & Telecommunication...

Company Size

10001+ Employees

Headquarter

Navi Mumbai, Maharashtra

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