8-13 years of experience in development or operations & deployment in IT/telecom industry. Experience in GIS or location based services in the capacity of operations, support or deployment is desirable but not mandatory

Must:

·        Working knowledge of Linux and/or Windows

·        Experience in operations or an experience in deployment and UAT

·        Good knowledge of SQL and Oracle/Postgres

·        Well versed with Linux commands

·        Knowledge of Apache/tomcat and http

·        Good understanding of queue management (ActiveMQ/Kafka), experience is not mandatory

·        Very good verbal and communication skills in English

·        Willing to work in 24x7 shifts.

Desirable:

·        Knowledge of ELK (elasticsearch)

·        Knowledge of IIS, Queue Managers

·        ITIL certification is an added advantage

Education:

·        B.E or B.Tech degree in Electronic &Telecomm or Comp. Sc from a recognized university

or

·        MCA and BCA

·        Above 60% marks in 10th, 10+2 and above 65% in UG and/or PG

Responsibilities:

·        Handling of user issues that are escalated by the L2 team.

·        Change discussions, CR preparation, execution, and testing across the environments.

·        Capacity management of the applications

·        Review of alerts and monitoring parameters regularly to mitigate any problems in advance.

·        Regular review of DB queries for optimization

·        Coordination with other teams for any requirements or actions

·        Escalation of any issues internally and to external teams, as required.

·        Automation of regular manual tasks