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Application Support (L2)

Bangalore Urban
Bangalore
Full-Time
Mid-Level: 4 to 6 years
4L - 16L (Per Year)
Posted on Jun 05 2024

About the Job

Skills

Shell Scripting
Linux
unix
Cloud Operations
plsql
kafka
Kubernetes
oracle

Company Overview


Jio is the force behind India's leading telecom operator with 400 Million+ customers. They provide solutions for customers (B2C) and enterprise (B2B), with a focus on 5G solutions, AI/ML platforms, cloud-native OSS platforms, and SAAS-based models.


Job Overview


Mid-Level: 4 to 6 years of experience, Full-Time role in Bangalore Urban and Bangalore, Salary Range: Competitive, Employee Count: 51-200


Qualifications and Skills


  • 4-6 years of experience in Application Support
  • Strong knowledge of Shell Scripting, Linux, Unix, and Cloud Operations
  • Experience with PLSQL, Kafka, Kubernetes, and Oracle
  • Excellent problem-solving and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively


Roles and Responsibilities


  • Provide L2 application support for Jio's digital apps and services
  • Troubleshoot and resolve complex application issues
  • Coordinate with development teams for bug fixes and enhancements
  • Perform system upgrades and maintenance tasks
  • Manage incidents and provide timely resolutions
  • Ensure adherence to SLAs and KPIs





About the company

We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a com ...Show More

Industry

Media & Telecommunication...

Company Size

51-200 Employees

Headquarter

Navi Mumbai, Maharashtra

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