Application Support (L2)
Application Support (L2)4449
Applications
4449
Applications
Bangalore Urban
Bangalore
Full-Time
Mid-Level: 4 to 6 years
₹ 4L - ₹ 16L (Per Year)
Posted on Jun 05 2024
About the Job
Skills
Shell Scripting
Linux
unix
Cloud Operations
plsql
kafka
Kubernetes
oracle
Company Overview
Jio is the force behind India's leading telecom operator with 400 Million+ customers. They provide solutions for customers (B2C) and enterprise (B2B), with a focus on 5G solutions, AI/ML platforms, cloud-native OSS platforms, and SAAS-based models.
Job Overview
Mid-Level: 4 to 6 years of experience, Full-Time role in Bangalore Urban and Bangalore, Salary Range: Competitive, Employee Count: 51-200
Qualifications and Skills
- 4-6 years of experience in Application Support
- Strong knowledge of Shell Scripting, Linux, Unix, and Cloud Operations
- Experience with PLSQL, Kafka, Kubernetes, and Oracle
- Excellent problem-solving and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
Roles and Responsibilities
- Provide L2 application support for Jio's digital apps and services
- Troubleshoot and resolve complex application issues
- Coordinate with development teams for bug fixes and enhancements
- Perform system upgrades and maintenance tasks
- Manage incidents and provide timely resolutions
- Ensure adherence to SLAs and KPIs
About the company
We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a com ...Show More
We are the force behind the meteoric rise of Indias leading telecom operator Jio with 400 Million+ customers. In Addition to this we have also powered an exhaustive list of digital apps & services that have delivered functionality, usability, engagement, scale and loyalty. We provide solutions for customers (B2C) and enterprise (B2B). We have an end to end 5G solution consisting of 5G Radio, a complete 5G Core Network, AI/ML ATOM platform for 4G/5G, MANO for cloud CNF orchestration, ACI for cloud infrastructure deployment as well as the Cloud-native OSS Platforms. In addition to these core platforms, we have also created our own cloud-native probing solutions for radio and core networks, simplifying network debugging and not requiring any systems integration with probe providers. To enable a SAAS-based model, JPL has also developed a sophisticated array of BSS solutions. The entire product line is cloud native and can be deployed either on a public cloud or a private cloud. ...Show Less
Industry
Media & Telecommunication...
Company Size
51-200 Employees
Headquarter
Navi Mumbai, Maharashtra
Other open jobs from Jio