𝐉𝐨𝐛 𝐎𝐩𝐞𝐧𝐢𝐧𝐠𝐬 𝐚𝐭 𝐉𝐞𝐰𝐞𝐥 𝐏𝐫𝐨 𝐓𝐞𝐜𝐡! 🌟

We’re expanding our IT team. If you’re passionate about tech, apply now!

📍 𝐏𝐨𝐬𝐢𝐭𝐢𝐨𝐧𝐬: 𝐄-𝐜𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐄𝐱𝐞𝐜𝐮𝐭𝐢𝐯𝐞

📍 𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Surat-Onsite

𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

𝐎𝐫𝐝𝐞𝐫 𝐏𝐫𝐨𝐜𝐞𝐬𝐬𝐢𝐧𝐠:

• Efficiently manage the end-to-end order processing workflow, including

product selection, pricing, shipping, and insurance bookings.

• Ensure all orders are processed accurately and within specified timeframes.

• Monitor inventory levels and coordinate with suppliers to maintain stock

availability.

𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐮𝐩𝐩𝐨𝐫𝐭:

• Communicate effectively with customers to provide information about

products, order status, and shipping updates.

• Provide responsive and professional chat support to users, addressing

inquiries and resolving issues promptly.

•Handle customer complaints or escalations with empathy and

professionalism, aiming for high customer satisfaction.

𝐋𝐢𝐬𝐭𝐢𝐧𝐠 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:

- Review and approve seller-provided listing details, ensuring they meet

marketplace standards and requirements.

- Reject listings that do not meet criteria and provide constructive feedback

to sellers for improvements.

- Collaborate with sellers to resolve listing issues and optimize product

presentation on the platform.

𝐃𝐚𝐭𝐚 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐚𝐧𝐝 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠

- Maintain accurate and up-to-date records of product listings, orders, and

inventory.

- Generate and analyze regular reports on sales performance, order

fulfillment, inventory levels, and customer support metrics.

- Provide actionable insights and recommendations based on data analysis

to improve operational efficiency and customer satisfaction.

𝐖𝐞𝐛𝐬𝐢𝐭𝐞 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞

- Update and maintain product listings, descriptions, and pricing on the e-

commerce platform.

- Ensure all product information is accurate, up-to-date, and visually

appealing.

hashtag

#𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:

- Bachelor’s degree in any field.

- 2-3 years of experience in e-commerce operations, preferably within the

retail industry.

- Strong knowledge of e-commerce platforms and content management

systems.

- Basic understanding of SEO and digital marketing principles is

advantageous.

- Excellent analytical and problem-solving skills.

- Proficiency in Microsoft Excel and Word.

- Exceptional communication and interpersonal skills, with a strong

command of English.

- Ability to work under pressure and meet deadlines in a fast-paced

environment.

- High attention to detail and strong organizational skills.

📍 𝐀𝐩𝐩𝐥𝐲 𝐇𝐞𝐫𝐞: poojachaudhari.jewelprotech@gmail.com or DM on 9265338394