Company Overview

Janani Mithra Group is a legacy intertwined with the aspirations and dreams of our land. With our focus on digital transformation, sustainable agriculture, and global healthcare partnerships, we are at the forefront of India's economic growth. Join our team and be part of a company that is fueling dreams and scripting success stories.

Job Overview

The Janani Mithra Group is seeking a Front Office Assistant to join our team in Ernakulam, Kerala, India. As a Front Office Assistant, you will be responsible for providing exceptional customer service, managing incoming calls, greeting visitors, and performing various administrative tasks. This is a full-time position suitable for a fresher with less than 1 year of experience.

Qualifications and Skills

• Excellent communication skills, both written and verbal
• Strong decision-making abilities
• Proficiency in multiple languages is an advantage
• Ability to greet customers and create a positive first impression
• Phone etiquette and professionalism
• Experience setting appointments is a plus

Roles and Responsibilities

• Greet and welcome visitors in a professional and polite manner
• Manage and route incoming calls, taking messages and providing information as necessary
• Respond to emails and other correspondence
• Perform administrative tasks such as filing, photocopying, and data entry
• Maintain a clean and organized front office area
• Schedule appointments and manage the meeting calendar
• Assist with various projects and tasks as assigned
• Provide exceptional customer service, ensuring all inquiries and requests are handled promptly and effectively