Company Overview

ITIO Innovex Pvt Ltd is a leading IT solutions provider that specializes in web and mobile app development. We are dedicated to helping businesses grow with our innovative and tailored solutions. With a team of highly skilled professionals, we strive to deliver exceptional services and exceed client expectations.

Job Overview

We are looking for a skilled Operation Executive to join our team at ITIO Innovex Pvt Ltd. As an Operation Executive, you will be responsible for overseeing and coordinating various operational tasks to ensure smooth business operations. This is a full-time position based in Ghaziabad, Uttar Pradesh, India. The ideal candidate should have 1 to 3 years of experience in operations management and possess strong interpersonal communication skills.

Qualifications and Skills

• 1-3 years of experience in operations management or a related field
• Strong interpersonal communication and problem-solving skills
• Proficient in using MS Office and other relevant software
• Knowledge of sales operations and/or FinTech is a plus
• Ability to multitask and prioritize tasks effectively
• Excellent organizational and time management skills
• Attention to detail and a high level of accuracy
• Experience in IT service management is desirable

Roles and Responsibilities

• Coordinate and manage day-to-day operational activities
• Ensure efficient workflow and process optimization
• Monitor and analyze operational performance metrics
• Identify areas for improvement and implement effective strategies
• Collaborate with cross-functional teams to streamline operations
• Develop and implement standard operating procedures (SOPs)
• Handle customer inquiries and provide timely resolutions
• Maintain accurate records and documentation
• Assist in the planning and execution of company projects
• Stay updated with industry trends and best practices