Company Overview

ISON Xperiences is a young, dynamic domestic BPO based in Africa, Dubai, and India, serving leading clientele like Hathway, Airtel, Bajaj, and the State Bank of India. We strive to provide the best services and invite you to join us on this journey. Headquartered in Dubai, ISON Xperiences employs 201-500 individuals and belongs to the Consumer Services industry. More details can be found on our website: https://isonxperiences.com/.

Job Overview

We are seeking a dedicated and motivated Telesales Executive to join our team in Bengaluru. This is a full-time position ideal for freshers who are looking to kick-start their career in the sales domain. The candidate will be responsible for driving sales through phone calls and ensuring customer satisfaction by providing expert sales and product knowledge.

Qualifications and Skills

• Sales acumen (Mandatory skill): Aptitude for identifying customer needs and opportunities for sales growth.
• Negotiation skills (Mandatory skill): Ability to effectively close deals and achieve sales targets.
• Product knowledge (Mandatory skill): Thorough understanding of the products/services being offered to effectively communicate their benefits to customers.
• Excellent communication skills: Ability to convey information clearly and persuasively.
• Customer service orientation: Commitment to providing top-notch service to clients.
• Ability to handle objections: Skilled at managing and overcoming customer objections.
• Persistence: Staying motivated and persistent in achieving sales goals despite challenges.
• Time management: Efficiently managing time to make sales calls and follow-ups.

Roles and Responsibilities

• Conduct sales calls to potential and existing customers to promote and sell products or services.
• Maintain a thorough understanding of the company's offerings to provide accurate information to customers.
• Effectively manage and overcome objections from customers to close sales deals.
• Achieve set sales targets and KPIs by following up on leads and building customer relationships.
• Keep track of customer feedback and work towards improving the sales process.
• Coordinate with the sales and marketing team to share insights and strategies.
• Maintain accurate records of all sales activities and customer interactions in the CRM system.
• Provide exceptional post-sales service to ensure customer satisfaction and repeat business.