Company Overview

Isoftronics, headquartered in Chennai, is a specialized IT services and consulting firm with a team size of 11-50 employees. The company offers technology solutions and strategic IT consulting services to help businesses achieve their objectives and maintain efficient operations. Isoftronics operates in the IT Services and IT Consulting industry. For more information, visit their website at https://isoftronics.co.in/.

Job Overview

Isoftronics is seeking a dynamic Telesales Executive to join our team. This full-time, junior-level position requires candidates to be located in Chennai, Mumbai, Hyderabad, or Bangalore. The ideal candidate should possess 1 to 3 years of work experience in a relevant field. As a Telesales Executive, you will play a crucial role in driving sales and building customer relationships through telephonic communications.

Qualifications and Skills

• Excellent communication skills (Mandatory skill) are essential for effectively conveying product information and handling client inquiries over the phone.
• Negotiation skills (Mandatory skill) to effectively close deals and maximize sales opportunities by persuading potential customers.
• Product knowledge (Mandatory skill) to confidently address customer questions and present the features and benefits of the products offered by Isoftronics.
• Sales acumen to identify customer needs and tailor sales pitches that resonate with individual clients, driving successful sales outcomes.
• Customer service orientation to maintain positive interactions, resolve customer issues, and ensure satisfaction with Isoftronics' services.
• Persistence to consistently follow up on sales leads and remain proactive, striving for successful sales conversions.
• Ability to handle rejection gracefully, maintaining professionalism and motivation in the face of refusal or difficult clients.
• Time management skills to prioritize tasks effectively, ensuring efficient follow-up and outreach activities.

Roles and Responsibilities

• Reach out to potential customers over the phone to introduce and sell Isoftronics' IT solutions and consulting services.
• Maintain a detailed understanding of product offerings to effectively communicate and address customer queries and concerns.
• Identify customer needs and utilize negotiation skills to close sales, ensuring a positive customer experience.
• Follow up on leads generated through marketing initiatives and convert them into successful sales deals.
• Update and maintain accurate records of customer interactions and transactions in sales management software.
• Meet or exceed sales targets and goals as established by the management team.
• Assist in the development and refinement of sales techniques to increase client engagement and sales conversion rates.
• Collaborate with the sales team to share insights and strategies for improved sales performance.