Customer Support
Customer Support3
Applications
3
Applications
Thane
Full-Time
Junior: 1 to 3 years
Posted on Nov 25 2024
About the Job
Skills
Excellent communication skills
Problem-solving abilities
Technical knowledge
Time management
Attention to detail
Email Drafting
MS Excel
MS Office
IT VENDOR MANAGEMENT EXECUTIVE
Job description
Designation: IT Help Desk/ Vendor Management Executive
Job description:
Soft skills/experience
- Working knowledge of Microsoft Word and Excel.
- A clear and professional telephone manner.
- Good written and oral communication
- Fluent English Communication
- Good co-ordination skill
- Respond quickly and efficiently to incoming telephone and email in line with client service levels
- Move In -Move Out management and Vendor Management.
- Tracking the customer's queries until it got rectified.
- Following engineer for closure
- Communicating with clients and customers about their experience with our service.
- Identifying vendors providing manpower support for our business calls
Qualification: Any Graduation
Experience:
- Fresher
- 0-1 years of Experience in finding resources globally to service our client as per SLA in IT support.
Gender: Female/Male
Shift: Day (Rotational Week Off)
About the company
Global IT Hardware Maintenance Services for High End Server and Storage Systems.
Inwinteck has started its operations in 2015 and has been growing exponentially in providing On Call / On-Site break fix support in more than 130 + countries for all your IT Infrastructure maintenance.
We provide Fulltime or On Call Onsite Certified Technicians to support your clientâs entire Information S ...Show More
Global IT Hardware Maintenance Services for High End Server and Storage Systems.
Inwinteck has started its operations in 2015 and has been growing exponentially in providing On Call / On-Site break fix support in more than 130 + countries for all your IT Infrastructure maintenance.
We provide Fulltime or On Call Onsite Certified Technicians to support your clientâs entire Information System requirements from High end Server, Networking, Storage to infrastructure design and consulting services.
With over more than 3500+ qualified technicians spread across 130 countries and in more than 672 cities, we meet our clients SLA easily and ensures highest level of customer satisfaction.
Our operations team is equipped to support almost all locations in the globe 24x7 with minimal response time. They are backed up with strong IT system of handling and managing tickets and smooth coordination for execution of activities/ projects.
The company is professionally managed by team of help desk executives, vendor management executives, Support Engineers and Operations team.
Our Top Management team is fully qualified and experienced and carries the vision of excellence in customer service, no downtime, employee health and social well-being for sustainable world.
We appeal to join this and help in creating a place which helps in running all IT assets works smoothly without down time and create healthy, lively and safe community in the world.
Inwinteck Contact Tel :USA +1-973-786-3939 | India : +91-773-806-6969
Skype : Inwinteck
| Email: sales@inwinteck.com |
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Company Size
11-50 Employees
Headquarter
Mumbai