Job Title: ServiceNow Architect

Years of Experience: 8+ Years

Job Location: Bangalore (Hybrid)

Notice period: Only immediate 

Job Description: Nouveau Labs is looking for a ServiceNow Architect. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience. 

Responsibilities for ServiceNow Architect 

•           Design, develop, and maintain integrations with other third-party applications.

•           Knowledge and experience of defining application and data architecture roadmaps for significant business / functional scopes

•           Provide proof of concept planning and analysis and be able to champion ServiceNow capabilities throughout the organization

•           Experience of defining and running architecture governance processes, and of shaping and communicating architectural strategy

•           An excellent communicator with the ability to talk on a process level with clients and manage the direction of a distributed development team

•           Experience of Scaled Agile Framework methodologies, and a broad knowledge of business practices, processes and tools

•           Partner closely with executive stakeholders and their teams around delivering solutions in ServiceNow to key business initiatives

•           Familiarity with ServiceNow core application UI and workflow configuration, report development, integration components

•           Expert level understanding of client-side and server-side scripting - business rules, script actions, script includes

•           Proven ability to drive complex technical solutions which may include both legacy and converging technology use at an enterprise level and business process change through education and partnership with stakeholders

•           Designing, engineering and configuring ServiceNow to automate internal Information Technology Infrastructure Library (ITIL) processes

•           Understanding of how to optimize the ServiceNow data model and structures, proposing and enforcing coding standards and convention across the development teams

•           Designing, implementing and enhancing various application modules in Service-Now including Incident, Problem, Asset and Configuration, Change, SLM, Service Catalog, etc.

•           Evaluates new features in the platform with ServiceNow releases and the suitability/applicability in the current environment

•           Share best practices and be consultative throughout the technical design of the project

•           Participate in process flow analysis and process redesign along with the Project Manager

•           A strong background of ServiceNow development

•           Experience in the design and implementation of ServiceNow security architecture would be beneficial

•           Able to work in Agile teams comprising of a Business Analyst, Program Lead and Clients

•           Development for integrations including web services (SOAP/REST), DBC, Mid server

•           Responsible for meeting development schedules and ensuring the delivered solution meets the technical specifications and design requirements

•           Experience with ServiceNow table structures and data model

•           Experience in Jelly development

•           Able to work with a high degree of accuracy and have a strong attention to detail

•           Ability to communicate effectively with internal team members

•           2+ year experience in ServiceNow architecture(preferred).

Qualifications for ServiceNow Architect

•           Expert level understanding of client and server APIs

•           Expert level understanding of Java JAR development for the ServiceNow MID Server

•           In-depth understanding and hands-on application of Service Management business processes

•           Experience integrating with other cloud based and legacy client business and IT platforms.

•           Bachelor’s or Master’s degree in computer science, software engineering, hardware engineering, or relevant degree is preferred.

Certifications: Nice to have - Certified implementation specialist (ITSM, ITOM, HRSD or any other)