Project Manager
Project Manager63
Applications
63
Applications
About the Job
Skills
ESSENTIAL DUTIES AND RESPONSIBILITIES :
• Own continuous client profitability through configuration, out of scope project support, automation, process improvement, quality assurance, and support of team member growth & development.
• In partnership with the BSM, drive accountability for team performance and own client dashboard, including change management tickets, case management, for aligned clients.
• Proactively monitor, track multiple projects with a focus to mitigate potential risks related to timelines, resources, and quality.
• Ensure that compliance regulations are met across aligned clients, including SOC1.
• Manage adherence to Enterprise Initiatives across aligned clients, including special projects and process improvements.
• Accountable for targeted BSA skills development by leveraging SME resources.
• Provide guidance and support for issue research, resolution, and root cause analysis.
• Provide quality oversight and guidance and ensure adherence to Empyrean best practices and standards.
• Adhere to processes, metrics of performance, and quality parameters
• Hold BSAs accountable for Jira updates, including ticket status, work effort, time tracking, and documentation to ensure that scope, cost, and resource allocation per project can be evaluated.
• As part of delivery management, drive utilization and process improvements, resulting in productivity gains
• Be the point of contact for CSG on all delivery related aspects.
• Implement & monitor the Feedback Mailbox, following the escalation procedures on all deliverables.
We are Looking for a Professional Expertise:
- Involved in Software Developments, Project Developments...
- In any Program Language
- A Min. of 05 Years of Experience in Project Management
- Experience in IT Health Care Industry
- Worked in Data Base Management or IT Development
Details:
- Work Location - Hyderabad
- Work Mode - Hybrid [In person training for first 2 Months]
- Shift Timings - 1400 Hrs to 0100 Hrs
- 05 Day Work Week [Monday - Friday]
- US Calender Holidays
About the company
Company Size
11-50 Employees
Headquarter
Hyderabad
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