Company Overview

Intriants Services is a dynamic firm specializing in recruitment and staffing solutions, headquartered in Mumbai. With a dedicated team of 2-10 employees, we strive to connect the right talent with the right opportunities. For more information, visit our website at Intriants Services.

Job Overview

We are seeking a dedicated and skilled Gold Loan Officer to join our team in Pune. This full-time, junior-level position requires 1 to 3 years of relevant work experience. The ideal candidate will have a strong background in customer service, loan processing, and sales.

Qualifications and Skills

• Customer Service: Proven experience in delivering excellent customer service. (Mandatory skill)
• Loan Processing: Hands-on experience in the complete loan processing cycle. (Mandatory skill)
• Sales Skills: Ability to effectively promote and sell loan products. (Mandatory skill)
• Financial Analysis: Proficient in analyzing financial data to make informed loan decisions.
• Risk Assessment: Skilled in assessing risks and determining the creditworthiness of clients.
• Attention to Detail: Strong attention to detail to ensure accuracy in loan processing and documentation.
• Knowledge of Gold Valuation: Expertise in evaluating the quality and value of gold items.
• Regulatory Compliance: Familiarity with the regulatory requirements and compliance in the financial sector.

Roles and Responsibilities

• Assessing gold items brought by customers to determine their value and authenticity.
• Processing loan applications and ensuring all necessary documentation is completed accurately.
• Providing exceptional customer service by addressing client queries and concerns promptly.
• Maintaining detailed records of all transactions and customer interactions.
• Conducting financial analysis and risk assessments to make informed loan approval decisions.
• Ensuring all processes adhere to regulatory guidelines and company policies.
• Promoting and selling loan products to meet individual and team sales targets.
• Collaborating with other team members to improve overall service delivery.