Technical Support Specialist
Technical Support Specialist920
Applications
920
Applications
Mumbai
Pune
Delhi
Noida
Gurgaon
Ahmedabad
Bangalore Urban
Remote
Mid-Level: 4 to 6 years
₹ 7L - ₹ 10L (Per Year)
Posted on Nov 08 2024
Not Accepting Applications
About the Job
Skills
Technical Support Specialist
Software troubleshooting
Hardware support
CRM database
Networking
Active Directory
One-call resolution
💼 Position: Technical Support Specialist
📍 Location: Remote (Reports to Los Angeles, CA)
🕒 Shift: 12 AM to 9 AM
💰 Budget: Up to 10 LPA
📆 Experience: 3-5 years (Experience with Blogic Systems POS platform is a plus)
Key Responsibilities:
- Provide hardware support (Laptops, Desktops, Printers, Servers) and software troubleshooting.
- Deliver technical support via phone and email with one-call resolution.
- Document and track all customer interactions in our CRM system.
- Troubleshoot networking issues (TCP/IP, DHCP, routers, switches).
- Collaborate to identify and report product improvement needs.
About the company
INTINERI INFOSOL PRIVATE LIMITED is a company based out at Office 21, A-81, Sector 4, Noida with it's headquarters at 12, SANKAR BOSE ROAD, KOLKATA, West Bengal, India. Intineri Infosol deals in Pan India and worldwide IT/ Non-IT recruitments along with Domestic campaigns and lead generation via opt-in mediums, customised database generation, vendor call centre campaigns, bot Voice and Non-Voice, ...Show More
INTINERI INFOSOL PRIVATE LIMITED is a company based out at Office 21, A-81, Sector 4, Noida with it's headquarters at 12, SANKAR BOSE ROAD, KOLKATA, West Bengal, India. Intineri Infosol deals in Pan India and worldwide IT/ Non-IT recruitments along with Domestic campaigns and lead generation via opt-in mediums, customised database generation, vendor call centre campaigns, bot Voice and Non-Voice, and dedicated to IT services and consulting. ...Show Less
Industry
IT Services and IT Consul...
Company Size
11-50 Employees
Headquarter
Noida
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