Position-Operations Executive 

Location:- Delhi ,Saket

Salary:- Upto 25K to 28K  

Applicable for - Female  

(Preferably from Tour & Hospitality Industry)

Key Responsibilities:

•   Oversee and manage day-to-day operations, including itinerary planning, booking management, vendor coordination, and service delivery for B2B clients.
•   Liaise with suppliers (hotels, transport providers, and tour operators) to ensure services are aligned with client requirements and quality standards.
•   Provide high-level customer service by promptly addressing client inquiries, resolving operational issues, and ensuring a smooth travel experience.
•   Maintain accurate records of bookings, client interactions, and vendor agreements.
•   Identify areas for operational improvement, and suggest and implement strategies to optimize processes and reduce costs.
•   Ensure adherence to DMCC regulations, industry standards, and health and safety guidelines.

Key Requirements:

•   Experience: 2-3 years of experience in operations within the travel or hospitality industry, ideally within a B2B outbound context.
•   Education: Bachelor’s degree in Business, Tourism, Hospitality, or a related field.

Skills:

•   Strong organizational and time-management abilities.
•   Excellent interpersonal and communication skills to effectively manage vendor and client relationships.
•   
• Knowledge: Familiarity with DMCC (Dubai Multi Commodities Centre) compliance and Dubai’s travel market is advantageous.
• Language: Proficiency in English