Position – Executive/Ser Exe Customer Service – Ocean Export (1 – preferably male)

Location – Mumbai

CTC – 4.5 to 6 lakhs.

Experience – 3 years above in freight forwarding company only / No CHA company.

Job Responsibilities:

·         Execute and update nomination routing orders from overseas office.

·         Plan, monitor and execute LCL , FCL , Buyer console shipments.

·         Send quotations to overseas agents for EX-Work shipments

·         Execute complete logistics requirements for the customers – pick up of cargo, arrange custom clearance & shipment execution.

·         Arrange booking SN, distribute Delivery Order to shippers/CHA’s.

·         Execute the shipment within the stipulated cut off timings by arranging the Load lists & SI submission, follow ups and arrange for Form-13 & arrange movement of stuffed containers from CFS to Port, Submission of VGm, follows if necessary till loading.

·         Ensure timely filing of SI, ENS, ACD/AmS & arrange ISF filing & VGm etc.

·         Resolve queries with carrier, shippers, overseas agents ,etc.

·         Coordination with shipping line, co-loaders, CHA, Overseas offices

·         Follow ups till cargo delivery

·         Update & Sending DSRs.

·         Updating cargo status, stuffing report, Onboard confirmation, etc to agent/shipper/CHA

·         Handover Docket timely to documentation with all required details and quotation.

·         Update system entry like ALDI tool, LOT’s for required customer

Must Have:

·         The person should be pro in MS Office

·         Should have operations, documentation & customer service knowledge

·         Good communication skills