Company Overview

Internz Learn is a leading educational technology platform based in Bangalore, dedicated to bridging the gap between academic learning and real-world skills. With a focus on inclusivity and accessibility, we aim to empower learners with the practical experience needed for professional success. Our mission is to foster a global community of skilled professionals, while offering a diverse range of courses across the e-learning industry.

Job Overview

We are seeking a Fresher Inside Sales professional to join our dynamic team at Internz Learn. This full-time position is located in Bangalore, and is ideal for individuals with 0 to 1 year of work experience. The role involves engaging with prospective learners, understanding their needs, and providing solutions that align with their goals using our platform's offerings.

Qualifications and Skills

• Customer Service (Mandatory skill): Demonstrate exceptional customer service skills to effectively address learner inquiries and build trust.
• Sales Techniques (Mandatory skill): Ability to implement effective sales techniques to engage prospects and convert leads into sales.
• Communication Skills (Mandatory skill): Strong verbal and written communication skills to interact effectively with a diverse range of learners.
• Product Knowledge: Develop in-depth understanding of Internz Learn's courses and confidently convey their value propositions to potential customers.
• CRM Software: Experience with Customer Relationship Management software to manage and track sales interactions.
• Lead Generation: Capable of generating leads through research and networking to expand the customer base.
• Negotiation Skills: Implement negotiation strategies to close deals while ensuring mutual benefit for the company and the customer.
• Time Management: Efficiently manage time and priorities to handle multiple sales inquiries and tasks within deadlines.

Roles and Responsibilities

• Engage with potential learners to understand their needs and provide solutions through our platform's educational offerings.
• Utilize effective sales techniques to convert leads into enrolled learners, meeting or exceeding sales targets.
• Maintain exceptional service standards by responding promptly and efficiently to customer inquiries and complaints.
• Coordinate with cross-functional teams to ensure seamless course delivery and continued learner satisfaction.
• Update and maintain accurate records of sales activities and learner interactions in the CRM.
• Participate in product training sessions to enhance knowledge of available courses and associated benefits.
• Generate new leads through outreach efforts, and nurture existing relationships to drive sales growth.
• Analyze market trends and feedback to continually improve sales strategies and processes.