Service sales Coordinator
Service sales Coordinator36
Applications
36
Applications
Navi Mumbai
Mumbai
Full-Time
Junior: 1 to 3 years
₹ 2.5L - ₹ 3.6L (Per Year)
Posted on Apr 18 2024
Not Accepting Applications
About the Job
Skills
Client handling
Customer Service
Team Management
Knowledge about power equipment/ Electronic products
Complaint Management
Client queries handling
MIS
- Attending Calls from customers and noting complaints and answering queries.
- Handling daily emails (Queries, complaints, and feedback emails etc.)
- Assigning location wise complaints to service engineers.
- Trying to avoid escalation of complaints from customers.
- Informing customers about the estimated time of complaint redressed.
- Following up with service engineers regarding work in progress and estimated time of completion.
- Arranging the service engineer for installation of machine once it is delivered.
- Ensuring the timely service and maintenance of machines to avoid breakdown.
- Updating the MIS sheet with installation dates and other data for proper coordination.
- Making calls to customers to get feedback on the working of machines
About the company
Welcome to Intermax Services, a trusted provider of advanced power conditioning equipment. With 15+ years of industry experience and a strong partnership with Vertiv, we specialize in delivering innovative technologies and services for data centers, communication networks, and commercial/industrial environments.
Our comprehensive range of products and services includes UPS systems, industrial b ...Show More
Welcome to Intermax Services, a trusted provider of advanced power conditioning equipment. With 15+ years of industry experience and a strong partnership with Vertiv, we specialize in delivering innovative technologies and services for data centers, communication networks, and commercial/industrial environments.
Our comprehensive range of products and services includes UPS systems, industrial batteries, data center cooling solutions, rooftop solar installations, high-performance inverters, AMC services, testing, maintenance, etc.
We are committed to quality, reliability, and customer satisfaction, striving to build long-term partnerships by offering superior products, expert guidance, and responsive support. Contact us today to discover how our advanced solutions and industry-leading expertise can support your critical data center and edge applications. ...Show Less
Industry
Electric Power Transmissi...
Company Size
11-50 Employees
Headquarter
Navi Mumbai, Maharashtra