Company Overview

Interface Digital Solutions Pvt. Ltd., established in 1995, is a leading provider in the field of business and home automation. With offices in India and the UAE, we specialize in delivering a wide range of solutions, including Unified Communication, CCTV surveillance, Fire detection and suppression systems, Access control systems, Data networking, and High-end home automation. Our certified engineers are committed to delivering best-in-class services, ensuring each project is handled with attention to detail. Our headquarters is located in Mumbai, Maharashtra.

Job Overview

We are seeking a dynamic and experienced Customer Executive ELV Sales to join our team in Mumbai. This full-time, mid-level position requires a minimum of 4 to 6 years of work experience. The successful candidate will play a pivotal role in driving our sales strategy and maintaining strong customer relationships within the security systems services industry.

Qualifications and Skills

• Sales Strategy (Mandatory skill)
• Strong customer relationship management skills, with the ability to foster positive relations and build trust with clients.
• Excellent communication skills to effectively interact with clients, understand their needs, and convey solutions clearly.
• Proficient in negotiation, capable of closing deals and securing contracts beneficial for both the client and the company.
• Solid product knowledge of business and home automation systems and their applications.
• Problem-solving skills to identify issues and propose effective solutions swiftly.
• Effective time management capabilities to prioritize tasks and manage workloads efficiently.
• Ability to collaborate with team members to achieve common sales targets and ensure customer satisfaction.

Roles and Responsibilities

• Develop and implement sales strategies to meet revenue targets and expand the client base in Mumbai and surrounding areas.
• Identify potential clients, initiate contact, and build strong, lasting relationships to understand their requirements.
• Provide clients with detailed information about our range of products and services, emphasizing the benefits of our tailored solutions.
• Conduct site assessments and collaborate with the engineering team to design customized automation solutions based on client needs.
• Negotiate and close sales contracts, ensuring mutual satisfaction and compliance with company policies.
• Maintain accurate records of sales activities, client interactions, and pipeline status in the CRM system.
• Work closely with the technical support team to ensure seamless installation and post-sales support for clients.
• Stay updated with industry trends, competitor activities, and technological advancements to offer innovative solutions to clients.