Steward Duties and Responsibilities

Stewards primarily work in the hospitality industry, ensuring that food service operations run smoothly.They may work in various settings like restaurants, hotels, and cruise ships.

A steward’s main duty is to provide exceptional dining experience to the customers by maintaining cleanliness and hygiene in the dining area and kitchen.

Stewards have the following duties and responsibilities:

• Clean and polish cutlery, glassware, and dishes
• Ensure cleanliness of the kitchen area and equipment by following proper cleaning procedures
• Assist in inventory management, which includes restocking supplies when necessary
• Dispose of waste in accordance with waste management procedures
• Follow and maintain knowledge of food safety and hygiene regulations
• Handle customer complaints regarding cleanliness or service, if any, and resolve them in a courteous manner