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Process Executive

Mysore
Full-Time
Fresher: Less than 1 year
12.5K - 13.5K (Per Month)
Posted on Mar 23 2023

About the Job

Skills

Good Communication Skill,
computer knowledge
Problem Solving

BPO refers to Business Process Outsourcing. The BPO executives are supposed to monitor many tasks and the work in the back office which includes helping customers or clients with billing or purchasing or if the customer wishes to create an account for any product and much more. BPO operation particularly means giving the contract to a third party vendor to carry out the back-office tasks. Usually, big organizations consider it as a money saving tactic by outsourcing their back office business to another company where they itself carry out the front office themselves.

A BPO executive has many tasks where the most important out of many is to ensure client or the customer's satisfaction.


Responsibilities

  • The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.
  • He/She must show the willingness to learn new things every time and then.
  • Must discuss every matter with its supervisor or team leader to get any issue sorted
  • Giving a resolution to the customers or clients should be the whole and sole responsibility.
  • Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.
  • Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
  • Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.



We are looking a candidates who are interested in BPO selector,

qualification SSLC, PUC, Degree, any one can apply with zero Experience.


Instant It Technology

Looking for regional languages: Tamil, Malayalam

Experienced: Fresher/Experienced

Salary:12.5k-13.5k

Location: Mysore


Looking for candidates who are looking for immediate joining


About the company

Instantittechnology a global provider of Business Process Outsourcing solutions, provides end to end outsourcing services for its clients across the globe. Incorporated in 2015,Instantittechnology is an Outsourcing company which operates in New Delhi, the company has been committed to drive business value across all industries. Our team covers 150 dedicated professionals; management graduates, bus ...Show More

Industry

Outsourcing and Offshorin...

Company Size

51-200 Employees

Headquarter

Noida

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