Job title: Telecallers

Location: Noida

Qualification: 12th Pass, Basic Computer Knowledge

Salary : Hindi :- 9k-12k

Job Overview

Fresher: Less than 1 year experience | Full-Time | Noida, Uttar Pradesh, India

Qualifications and Skills

• Fluent in Hindi with excellent verbal and written communication skills.
• Strong persuasion skills and ability to influence others.
• Customer retention and relationship building skills.
• Good understanding of follow-up techniques and lead qualification.
• Ability to handle objections and resolve customer complaints.
• Adaptability to changing customer needs and market trends.
• Resilience to handle rejection and meet sales targets.

Roles and Responsibilities

• Make outbound calls to potential customers to generate leads.
• Persuade customers to purchase company products or services.
• Communicate effectively in Hindi to understand customer needs and provide appropriate solutions.
• Maintain a high level of product knowledge to answer customer questions.
• Identify opportunities to upsell or cross-sell products to existing customers.
• Follow up with customers after initial contact to ensure customer satisfaction.
• Handle customer objections and resolve customer complaints.
• Build and maintain strong customer relationships.
• Meet and exceed monthly sales targets.