Company Overview

Innovative Talent Solutions is a leading recruitment firm based in New Delhi with a focus on providing personalized manpower solutions across various industries. With a small team of experienced professionals, we prioritize superior performance and integrity in our assignments. Our services have expanded internationally to the United States, ensuring we source competent candidates for the right jobs efficiently.

Job Overview

We are seeking a Senior Restaurant Operations Manager for our expanding team in Delhi. This full-time role is pivotal in overseeing all operational aspects of our restaurants to ensure exceptional service and efficient processes. Candidates should have up to 10 years of relevant work experience in leading restaurant operations.

Qualifications and Skills

• Leadership (Mandatory skill): Must demonstrate an ability to lead teams, drive performance, and inspire staff.
• Decision-making (Mandatory skill): Required to make informed and timely decisions that align with organizational strategies.
• Problem-solving: Should possess advanced problem-solving skills to tackle unexpected challenges effectively.
• Strategic planning: Capable of developing and implementing strategic plans to enhance restaurant operations.
• Communication: Excellent verbal and written communication skills to interact effectively with all stakeholders.
• Project management: Ability to lead and manage projects efficiently and ensure they are delivered on time.
• Budgeting: Proficiency in managing budgets to optimize performance and expenditure within the restaurant.
• Process improvement: Continuous pursuit of operational excellence through identifying and driving process improvements.

Roles and Responsibilities

• Oversee daily operations of restaurant branches ensuring efficient and seamless processes.
• Develop strategies to enhance customer satisfaction and exceed service standards.
• Manage and train staff, fostering a positive work environment and professional growth.
• Monitor financial performance, implement budget controls, and achieve financial targets.
• Ensure compliance with health, safety, and regulatory standards across all operations.
• Collaborate with marketing and sales teams to develop promotional strategies.
• Evaluate operational efficiency through performance metrics and implement improvements as needed.
• Lead projects aimed at enhancing the customer experience and operational innovation.