Role Purpose: • As an Intune SME, you are responsible for end-to-end management and troubleshooting of , Mac, iOS, Android, Rugged, HoloLens devices,Windows(optional) including but not limited to OS, Application, Configuration, Compliance management. • Perform complex resolution activities to diagnose issues (related to application deployment, configuration issue, etc.) and perform Quality Assurance focusing on end user experience. • Work with various teams to complete solution as per the requirement/request from business. Accountabilities: • 6+ years of total experience in managing iOS, Android, Windows, HoloLens, Rugged devices using any MDM Solution and minimum 3+ years of experience on Intune. • Knowledge on Apple Business Manager, Apple Developer Portal, Google Play Enterprise portal is must. • Expertise in PowerShell Scripting and Proficiency in other scripting languages (e.g., VBS, Batch Scripts, etc.) will be additional advantage. • In-depth knowledge to create and configure MDM policies • Create and Deploy applications (LOB/Win32/Store Apps/etc.) using Intune i.e., managing application lifecycle. • Unattended enrollment of Windows, Mac, iOS, Android, Rugged, HoloLens devices • Managing Software Updates and Feature Updates for Windows 10 • Knowledge on MS-Graph and Power BI will be an added advantage • Managing OS Upgrades for Mac, iOS, Android, Rugged, HoloLens,Windows devices.    Critical Knowledge Experience and Capabilities: • Knowledge on creating packages using PowerShell App Deployment Toolkit (PSADT). • Expert-level Windows 10 build architecture and deployment experience, including customization and "branding” of a Windows 10 build • "Windows Autopilot” deployment experience using Azure/Intune. • Mapping of Active Directory GPO controls and settings to Intune MDM Policies • Implementation of Kiosk Profiles. • Experience in device management for Windows, iOS/iPadOS, macOS, Android. • Experience in configuring and managing Configuration Profiles, Compliance Policies, Defender policies, Firewall rules etc. • Excellent knowledge of the Microsoft Azure platform, most particularly with Intune and multiple Windows AutoPilot profiles. • Working knowledge of PowerShell scripting is a must. • Good understanding on Device and User based Certificates (SCEP and NDES). • Excellent teamwork skills balanced with the ability to work independently • Proven interpersonal skills and have basic knowledge office tools (e.g., Excel) for collecting and manipulating distribution results. •