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Software Support Executive

Mumbai
Full-Time
Junior: 1 to 3 years
Posted on Aug 08 2023

About the Job

Skills

Software Support Executive to attend inbound clients call regarding InfowanHR ... Payroll HRMS Software.
Taking ownership of customer issues reported and seeing problems through to resolution
Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration
Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits

Need Software Support Executive to attend inbound clients call regarding InfowanHR ... Payroll HRMS Software. for more details pl visit www.infowan.net

candidate residing between Borivali to Virar, only apply

our office is Opp to Mira Road Railyway Station

Contact 9820197205 for telephonic interview

fresher also can apply wiht good english and computer knowledge

Job Type: Full-time

Salary: ₹12,000.00 - ₹20,000.00 per month

Benefits:

  • Leave encashment
  • Paid time off

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Experience:

  • total work: 1 year (Preferred)

About the company

Infowan Technologies Pvt Ltd an ISO 9001 2008 Certified Company is one of the fastest growing Software Development Company, based at Mumbai, India established in 1993. We have a clientele base in excess of 16000 which is proof enough of our success in handling our customers

Industry

Information Technology & ...

Company Size

11-50 Employees

Headquarter

Mumbai

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