Company Overview

Info HR Solutions is a team of HR experts dedicated to providing tailored solutions for unique workforce needs. Website: www.infohr-solutions.com. Headquarters in Chennai. Business Consulting and Services industry.

Job Overview

Customer Support Executive role with Info HR Solutions - Your Trusted HR Partner. Full-Time position in Bangalore Rural, Bangalore Urban, Bangalore, Chennai, Chengam. Salary range: Not specified. 2-10 employees at Info HR Solutions

Qualifications and Skills

• Excellent communication skills to interact with customers effectively
• Proficiency in Excel for data entry and analysis
• Experience in email processing and chat support
• Strong knowledge of customer support principles and practices
• Ability to handle high-volume data entry tasks
• Positive attitude and willingness to learn and grow in a fast-paced environment

Roles and Responsibilities

• Provide exceptional customer support via phone, email, and chat
• Resolve customer queries and issues in a timely and professional manner
• Maintain accurate records of customer interactions and transactions
• Identify and escalate priority issues to the appropriate team members
• Assist in creating and updating customer support documentation