US Voice Process3
Applications
3
Applications
Chandigarh
Full-Time
Fresher: Less than 1 year
₹ 10K - ₹ 22K (Per Month)
Posted on Apr 02 2024
About the Job
Skills
voice process
international callling
fluent english
good communication
Customer Service
Business Process Outsourcing (BPO)
bpo
Customer Relationship Management (CRM)
Designation:- US(voice Process)
Experience:- Fresher - 5 Year
Job Location:- Mohali, Chandigarh
Job Description:
Key Responsibilities:
Must have good communication skills in English.
- Answering incoming calls from customers in a professional and courteous manner.
- Listening actively to customers and asking probing questions to fully understand their needs and concerns.
- Providing accurate and timely information to customers about products and services,
- pricing, and promotions, while actively seeking opportunities to upsell.
- Handling customer objections and concerns with empathy and professionalism, and working
- to address them to close the sale.
- Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system.
- Maintaining a high level of knowledge about the company's products and services, as well as
- industry trends and best practices.
About the company
In this competitive world, landing your dream job is not an easy task! And we as an HR company understand that very well.
This is why our aim is not limited to helping you get a job, but we also want you to be skilled enough to grab any opportunity you can get. And so to ensure that we help you with your training development.
And not just this, we also help you make your career-based choices ...Show More
In this competitive world, landing your dream job is not an easy task! And we as an HR company understand that very well.
This is why our aim is not limited to helping you get a job, but we also want you to be skilled enough to grab any opportunity you can get. And so to ensure that we help you with your training development.
And not just this, we also help you make your career-based choices and guide you the best because we understand it can be tricky to pick a profession when there are tons of options ...Show Less
Company Size
11-50 Employees
Headquarter
Mohali
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