1) Candidate must have minimum of 6 months of experience in tele callings

2) Minimum qualification is PUC or any graduate

3) Candidate must be fluent in English+ Hindi or English+ Kannada

4) Completely work from office

5)Immediate Joining

• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.