Company Overview

IndiWork Software Solutions Pvt. Limited is a full service provider for web design, development, and online marketing for various industries across the globe. We help clients big and small with customized solutions to generate results, build stronger web presence, achieve better search rankings, generate potential leads, and convert more clients.

Job Overview

We are seeking a highly motivated and enthusiastic Fresher for the role of International Telecalling at our Mohali office and any where in India . This is a full-time position requiring candidates with 0 to 1 year of work experience. The ideal candidate will have strong communication skills, a sales acumen, and the ability to work in different time zones.

Qualifications and Skills

• Fluency in multiple languages (Mandatory skill)
• Excellent communication skills (Mandatory skill)
• Sales acumen (Mandatory skill)
• Customer service orientation with a keen ability to interact effectively with clients
• Cultural awareness to handle clients from diverse backgrounds
• Problem-solving skills to address issues promptly and effectively
• Ability to work in different time zones for international client interaction
• Knowledge of international business etiquette, ensuring professional interactions

Roles and Responsibilities

• Make outbound calls to international clients and prospects to promote our services
• Handle inbound calls and provide information about our web design, development, and online marketing services
• Engage with potential clients to understand their needs and offer suitable solutions
• Follow up with leads and clients to ensure customer satisfaction and to close sales
• Coordinate with the internal team to understand customer requirements and project specifications
• Maintain accurate records of client interactions and sales activities using CRM software
• Stay updated with industry trends and best practices to provide informed support to clients
• Assist in the development and implementation of telecalling strategies for international markets