Company Overview

IndiaFilings is an online platform that helps Entrepreneurs easily obtain their business registration and manage their tax filings at an affordable price. With over 8 offices across India, a user base of over 15 lakh, and being a Preferred Partner of ICICI Bank, DBS Bank, and Kotak Mahindra Bank, IndiaFilings has established itself as a trusted name in the industry.

Job Overview

This Junior level Customer Service Sales role at IndiaFilings is based in Ghansoli, Navi Mumbai. It is a Full-Time position suitable for candidates with 0 to 5 years of experience. Join a team that values communication, problem-solving, empathy, and other key skills.

Qualifications and Skills

• Communication
• Problem-solving
• Empathy
• Patience
• Adaptability
• Conflict resolution
• Time management
• Active listening

Roles and Responsibilities

• Provide excellent customer service to clients through various channels.
• Identify customer needs and offer product solutions to drive company revenue.
• Build relationships with clients, maintain a positive attitude, and ensure customer satisfaction.
• Manage a high volume of incoming calls and emails professionally.
• Collaborate with the sales team to achieve targets and improve overall customer experience.