👨‍💼 Open Position: Customer care executive

Job Role:

As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. 

 Job Description: 

● Provide superior Customer Experience on Chat/Email/Call.

● Provide accurate, valid, and complete information by using the right methods/tools

● Maintaining a positive, empathetic, and professional attitude toward customers at all times

● Collaborate with team members, and customer service teams to ensure a superior customer experience.

● Follow the company’s communication procedures, policies, and guidelines at all times

● Deliver excellent results measured by customer satisfaction, effectiveness, efficiency, and quality.

🎯Minimum Qualifications & Requirements:

● 12th pass can apply

● Freshers are also considered

●Good Communication Required .

● Rotational shifts . 

Day shift : 9am to 6pm OR 10am to 7pm 

Night shift : 5pm to 2am OR 6pm to 3am .

● 6 days working 1 week off . 

Drop facility available for night to : Bali station , Howrah station , Bairakpur station and Ruby station .

Salary: INR (per month)

11 ctc to 13k ctc 

👩‍💻 Working mode: Work from Office

📍 Location: kolkata west bengal

Swastik building-2nd floor, Kazi Nazrul Islam Avenue, Kestopur - Baguiati Flyover, near Charnock Hospital Haldirams, Kolkata, West Bengal 700157