Location: Bangalore

Shift Timings: US Shifts Rotations

Cab Facilities: Available both ways without any deductions

Immediate Joinings

Qualification: PUC (Pre-University Certificate) mandatory

Age Criteria: Max 35 years

Line of Business (LOB): Voice

Program Name: BBY - Computing Services

Experience:

Less than 6 months: 22595 Gross Salary; 19195 Take Home (1-3 Months); 20595 Take Home (4th Month onwards, Including ECOP); 294,372 CTC Per Annum; Retention Bonus: 14000 in 2 installments of 7k (6th and 12th Month)

6 months to less than 12 months: 24648 Gross Salary; 21248 Take Home (1-3 Months); 22648 Take Home (4th Month onwards, Including ECOP); 319,008 CTC Per Annum

12 months to less than 18 months: 26085 Gross Salary; 24685 Take Home (1-3 Months); 26085 Take Home (4th Month onwards, Including ECOP); 360,540 CTC Per Annum

18 months to less than 24 months: 30508 Gross Salary; 27108 Take Home (1-3 Months); 28508 Take Home (4th Month onwards, Including ECOP); 389,616 CTC Per Annum

24 months or more: 32075 Gross Salary; 28675 Take Home (1-3 Months); 30075 Take Home (4th Month onwards, Including ECOP); 408,996 CTC Per Annum

Job Description:

IMFIRMITY Services is seeking Customer Support Executives to join our Best Buy Computing Services program in Bangalore. In this role, you will be responsible for providing exceptional customer support for Best Buy Computing customers in US shifts. Your duties will include addressing customer inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

Respond to customer inquiries and resolve issues related to Best Buy Computing products and services.

Provide accurate and timely information to customers, addressing their concerns and ensuring satisfaction.

Adhere to company policies and procedures while delivering customer support.

Maintain professionalism and a customer-centric approach during interactions.

Collaborate with team members to deliver high-quality customer service.

Keep accurate records of customer interactions and transactions.

Meet and exceed performance targets and quality standards.

Qualifications:

Minimum qualification of PUC (Pre-University Certificate) is mandatory.

Excellent verbal and written communication skills in English.

Customer-centric approach and strong problem-solving skills.

Ability to work in US shifts with flexibility in working hours.

Prior customer service experience is a plus.

Join our team and be part of a dynamic work environment offering competitive compensation, cab facilities, and opportunities for career growth. If you're passionate about providing outstanding customer support and meeting the needs of Best Buy Computing customers, we encourage you to apply and be a part of our success story.

To apply, please send your resume to 8619008508.

IMFIRMITY Services is an equal opportunity employer. We value diversity and welcome candidates from all backgrounds to apply.