company logo

Customer Support Executive

Ahmedabad
Full-Time
Fresher: Less than 1 year
13K - 15K (Per Year)
Posted on Dec 17 2024

Text Copied!

Share
Report
Website

About the Job

Skills

Problem-solving abilities
Empathy towards customers
Excellent communication skills
Patience in dealing with difficult situations
Ability to multitask
Knowledge of product/service offerings
Attention to detail
Ability to remain calm under pressure


Position: Customer support executive


Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.


The executive will be only single point contact for customers, so the below skills are a must.

- Empathy towards the customer

- Problem Solving Skills

- Excellent Communication


-Minimum Edu – 10+2 / Diploma – Education should be of complete.

-Rotational shift (should be comfortable with night shift) will be there.

-Good Communication Skills with English and Hindi

Typing: -25 wpm & 85% accuracy.


Only one side cab given for night shift


Contact details:

E-mail: zaid@imcsgroup.net

phone: 9274684191


Location – Nehru Nagar, Ahmedabad, Gujarat 380015

About the company

IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance. IMCS Group supports strategic and operational aspects of IT implementations to help businesses implement growth strategies and leverage technology to achieve competitive advantage. In additi ...Show More

Industry

Staffing and Recruiting

Company Size

201-500 Employees

Headquarter

Irving

Other open jobs from IMCS Group

Customer Support Executive

IMCS Group

Problem-solving abilities
Patience in dealing with difficult situations
Empathy towards customers
Ability to multitask

+3 More Skills

Position: customer support executive
job description:

Ahmedabad
Full-Time
Mid-Level: Less than 1 year
₹ 13K - ₹ 15K (Per Year)

Posted on December 17 2024

Marathi Customer support (Gandhinagar Gujarat)

IMCS Group

Marathi
"Marathi Customer support"
"Marathi customer support"
"Hindi"

+2 More Skills

Urgent Hiring for customer service associates in Marathi Language for big MNC.

Gandhinagar
Full-Time
Fresher: Less than 1 year
₹ 12K - ₹ 15K (Per Year)

Posted on March 13 2024

Customer Care Associate

IMCS Group

customer support executive
Customer care
Communication
customer support

+3 More Skills

Gandhinagar
Full-Time
Fresher: Less than 1 year
₹ 15K - ₹ 18K (Per Month)

Posted on December 03 2024

Customer Care Associate

IMCS Group

customer care associate
Customer Support
Business Process Outsourcing (BPO)
Inbound

+2 More Skills

Job Overview

Gandhinagar
Full-Time
Fresher: Less than 1 year
₹ 18.5K - ₹ 21K (Per Month)

Posted on November 28 2024

chat support ( non-voice )

IMCS Group

Excellent written communication
Customer service orientation
Problem-solving skills
Attention to detail

+4 More Skills

JD
Title: Customer Support Associate (Chat Support)

Delhi
Fixed-Term-Employment
Full-Time
Fresher: Less than 1 year
₹ 50K - ₹ 1.5L (Per Year)

Posted on November 07 2024

Powered By