Position: customer support executive

job description:

Handle calls from customers or clients and provide them with a solution to their queries. Giving a resolution to the customers or clients should be the whole and sole responsibility.

The executive will be only single point contact for customers, so the below skills are a must.

- Empathy towards the customer

- Problem Solving Skills

- Excellent Communication

-Minimum Edu – 10+2 / Diploma – Education should be of complete.

-Rotational shift (should be comfortable with night shift) will be there.

-Good Communication Skills with English and Hindi

-Salary- INR 13,000k in hand,15,000 CTC /-

Typing: -25 wpm & 85% accuracy.

Only one side cab given for night shift

Contact details:

E-mail: zaid@imcsgroup.net

phone: 9274684191

Location – Nehru Nagar, Ahmedabad, Gujarat 380015