Customer Service Associate
Customer Service Associate 6
Applications
6
Applications
Chennimalai
Full-Time
Fresher: Less than 1 year
₹ 50K - ₹ 1.5L (Per Year)
Posted on Nov 13 2024
About the Job
Skills
Communication skills
Patience
Kannada
Problem-solving
English
customer Support
Job Title: Customer Support Associate (Voice Process)
Qualification: +2 or Above
Language Requirement: Kannada (Proficiency in Kannada is mandatory)
Work Shift: Rotational Shift
Job Location: Chennai (Ambattur)
Key Responsibilities:
- Handle inbound and outbound calls.
- Provide excellent customer service and resolve queries.
- Maintain a positive, empathetic, and professional attitude towards customers.
- Follow communication procedures, guidelines, and policies.
Required Skills:
- Fluency in Kannada (oral and written communication).
- Basic computer skills.
- Good communication and interpersonal skills.
- Ability to work in a fast-paced, dynamic environment.
About the company
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance. IMCS Group supports strategic and operational aspects of IT implementations to help businesses implement growth strategies and leverage technology to achieve competitive advantage. In additi ...Show More
IMCS Group is an IT, Healthcare, and Professional Staffing Company that helps Enterprises optimize the business value of their Staffing investments and enables them to achieve world-class business performance. IMCS Group supports strategic and operational aspects of IT implementations to help businesses implement growth strategies and leverage technology to achieve competitive advantage. In addition, IMCS provides hospitals and medical facilities with high-quality clinical professionals with the highest standards and compliance to provide the best medical care. At IMCS Group, quality and efficiency are of paramount importance. Our consistent growth, many successful customer engagements, and high customer retention are the hallmarks of our success. In addition, our passion for taking complex business processes and simplifying them by applying the right technology has been the key to our success. At all times, IMCS ensures the highest standards of quality in providing resources, time, and material to design, implement, and support to keep organizations operating efficiently. ...Show Less
Industry
Staffing and Recruiting
Company Size
201-500 Employees
Headquarter
Irving
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